Privacy Policy for NeoLink

Last updated: January 1, 2025

NeoLink ("we", "our", "the app") provides translation and localization services for Shopify merchants. This Privacy Policy explains how we collect, use, and protect your information when you use our application.

1. Information We Collect

When you install and use our Shopify app, we may collect:

• Store information (store name, domain, email)
• Public store content (products, collections, pages)
• App settings and translation preferences
• Usage data for improving the service

2. How We Use Your Information

We use your information to:

• Provide translation and localization features
• Optimize product/pages automatic translation
• Improve app performance and user experience
• Offer customer support

3. Data Stored on Shopify & Our Servers

• We only store data required for providing translation features.
• All sensitive store data remains with Shopify unless explicitly required.
• We do not store customer personal data unless necessary.

4. Data Sharing

We do not sell, rent, or share your data with third parties, except trusted providers required to operate the service (e.g., hosting, translation API).

5. Data Security

We implement industry-standard security measures to protect your store data.

6. Your Rights

You may request at any time to:

• Access the data we store about your store
• Delete your data
• Uninstall the app to remove all stored information

7. Data Retention

We retain your data only as long as your store uses the app. After uninstalling, all data is deleted automatically within 48 hours unless required by law.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Continued use of the app means you accept the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, contact us at:
Email: admin@ksentri.com